Before you design a product, you ought to learn about the people who might use it.  In this guest post for The Product Guy, I describe how to navigate around 5 pitfalls in user research, so that you can learn what you need to know about your users and use that knowledge to create great products for them.

Development teams in organizations with developer-centered user experience often find that they have no access to their users.  By taking some cues from remote work, these teams can use these 3 techniques to learn information about their users that will be vital to feature decisions.