I'm releasing my ebook, UX for Development Shops, on October 4th. Read the first 2 chapters for free here.
Try This Website Teardown "Twist" to Know What Stops Your Real Users from Converting
Website teardowns tend to focus too much on the evaluator's own perspective. They can include misapplied best practices or long lists of unprioritized recommendations, which can waste your effort and cost you real conversions and revenue. In this guest post for Business2Community, I introduce a way to overcome this using method acting.
How to Move Toward a Dedicated Usability Testing Budget
Does your development team believes that they always know best? Or do usability studies just get cut because of time and budget? Either way, waiting to present a finished release can hurt your user retention. In this guest post for Speckyboy, I explain how to overcome this hurdle using a little-known rule.
How to Prioritize User Feedback to Build Better Products
What do you do when people give you feedback on your product? Do you rush to implement everything you can, let any issue sit in your bug tracker, or decide what to do in a meeting? In this guest post for Brainleaf, I review some of these options and describe what may be the best system I have ever seen for prioritizing UX bugs.
