Website teardowns tend to focus too much on the evaluator's own perspective. They can include misapplied best practices or long lists of unprioritized recommendations, which can waste your effort and cost you real conversions and revenue. In this guest post for Business2Community, I introduce a way to overcome this using method acting.
How to Move Toward a Dedicated Usability Testing Budget
Does your development team believes that they always know best? Or do usability studies just get cut because of time and budget? Either way, waiting to present a finished release can hurt your user retention. In this guest post for Speckyboy, I explain how to overcome this hurdle using a little-known rule.
How to Prioritize User Feedback to Build Better Products
What do you do when people give you feedback on your product? Do you rush to implement everything you can, let any issue sit in your bug tracker, or decide what to do in a meeting? In this guest post for Brainleaf, I review some of these options and describe what may be the best system I have ever seen for prioritizing UX bugs.
5 Pitfalls to Avoid in User Research
Before you design a product, you ought to learn about the people who might use it. In this guest post for The Product Guy, I describe how to navigate around 5 pitfalls in user research, so that you can learn what you need to know about your users and use that knowledge to create great products for them.